How to raise an SOS alert in your society

In an emergency there is no time to find numbers or type messages. In Nest you tap SOS once, and a red banner appears for the security guards, the society admin and your neighbours, showing who sent it.

Steps

Open Nest. Open Nest on your phone and log in. Keep it saved on your phone's home screen so it opens quickly.
Tap the SOS button. Tap the SOS button once. Nothing else needs to be typed.
The alert reaches everyone. A red banner appears for the guards, the society admin and the residents, with the name of the person who sent it.
The team responds. The guards and your neighbours respond. The alert is cleared when the situation is handled.

Tips

For a medical, fire or police emergency also call the official emergency numbers. Nest alerts your own society team quickly; it does not replace them.
Tell all family members how the SOS works, including older children and elders.

Questions

Who sees my SOS?

Security guards and staff, the society admin and residents of your society. Other societies never see it.

Can guards raise an SOS too?

Yes. Guards and staff can raise an SOS, and residents and the admin see it.

Does SOS work without installing an app?

Yes. Nest runs in the browser of any phone.

Feature: SOS alerts