How-to guides / Add residents to the society app

Society admin

How to add residents to your society app

Residents do not need to create accounts on their own. The society admin adds them, gives each person a one-time code, and the resident sets their own login the first time they open Nest. This keeps strangers out of your society.

Steps

1. Add the resident. As the society admin, add the resident with their name, mobile number and flat.
2. Share the one-time code. Nest gives you a one-time code for that resident. Share it with them personally, by phone or WhatsApp.
3. The resident opens Nest. The resident opens Nest in their phone browser, enters their mobile number and the one-time code.
4. They set their own login. The resident chooses their own PIN. From then on they log in with it, and nobody else knows it.
5. Approve devices if you use this option. If your society has switched on device approval, the admin approves a new phone before it can be used. This adds one more layer of safety.

Tips

• Share a code only with the person it is meant for. Once used, it cannot be reused by someone else.
• Add family members who need their own login as separate residents of the same flat.